Terms of Service

  1. General
    By installing the Application (as defined below), you agree to be bound by these terms of use (“appterms”). Please review them carefully before installation and/or acceptance.

The Service is made available via Craydo Engage Pvt Ltd's website ( "Website") and Craydo Engage Pvt Ltd's application for mobile devices ("Smartverify"), which can be downloaded from various mobile app stores. 

  1. Definitions
    “Smartverify” shall mean the software provided by Craydo Engage Pvt Ltd to offer services related to, Craydo Engage Pvt Ltd ’s services and its partners’ services, to be used on Apple iOS and Android OS devices and any upgrades from time to time and any other software or documentation which enables the use of the application.
  1. Additional Terms is anti-counterfeiting technology.           

Smartverify only verifies the authencity of the product and verifies that it is manufactured by the said Manufacturer. The services and quality of the product is guaranteed by manufacture alone and is not the responsibility of Craydo Engage Pvt Ltd.

Smart Warranty number feature provided by Craydo Engage Pvt Ltd is to make warranty registration easy. The manufacture may or may not use smart warranty feature.

If your QR code is not recognized or expired, you can consider the product as counterfeit and demand a new product.

Make sure that the package is not tampered and manufacturer seal is intact when you buy the product to make sure the smartverify system functions effectively.

  1. Right to Use the Service
  2. Subject to the terms and conditions set forth herein, we hereby grant you a personal, limited, non-exclusive, revocable, non-sub licensable, non-transferable right to access and use the Service solely for its intended purposes. If applicable, your use of any mobile application comprising part of the Service is subject to your further agreement with the terms and conditions contained within such application and with the usage rules of the applicable mobile application store, including, but not limited to, the Apple Inc. App Store Terms of Service. Craydo Engage Pvt Ltd may modify these Terms at any time, which modifications will become effective once posted on (the "Site"). If you do not agree with a modification, you must immediately stop using the Service. We reserve the right to stop offering the Service at any time either permanently or temporarily, at which point these Terms will terminate automatically. If we stop offering the Service, you understand and acknowledge we will not be required to provide refunds, benefits, or other compensation to you in connection with such a discontinuation. You agree your use of the Service is neither contingent upon the delivery of any future functionality or features, nor is it dependent upon any oral or written comments made by Craydo Engage Pvt Ltd with respect to future functionality or features.
  3. You may not use the Service if you are under the age of 13. If you are under the age of 13, you represent and warrant that your legal guardian has reviewed and agreed (on your behalf) to these Terms.
  4. We retain the right to refuse to allow anyone to access and use the Service for any reason at any time. Although we currently provide the Service without charge, with prior written notice to you, we may begin charging you to use the Service.
  1. Mobile Applications

Craydo Engage Pvt Ltd makes available Mobile Applications to access the services via a mobile device. To use Smartverify (Mobile Application) you must have a mobile device that is compatible with the mobile service. Company does not warrant that the Mobile Application will be compatible with your mobile device. Company hereby grants to you a non-exclusive, non-transferable, revocable license to use an object code copy of the Mobile Application for one registered account on one mobile device owned or leased solely by you, for your personal use. You may not: (i) modify, disassemble, decompile or reverse engineer the Mobile Application, except to the extent that such restriction is expressly prohibited by law; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Mobile Application to any third-party or use the Mobile Application to provide time sharing or similar services for any third-party; (iii) make any copies of the Mobile Application; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the Mobile Application, features that prevent or restrict use or copying of any content accessible through the Mobile Application, or features that enforce limitations on use of the Mobile Application; or (v) delete the copyright and other proprietary rights notices on the Mobile Application. You acknowledge that Craydo Engage Pvt Ltd may from time to time issue upgraded versions of the Mobile Application, and may automatically electronically upgrade the version of the Mobile Application that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that these Terms will apply to all such upgrades. The foregoing license grant is not a sale of the Mobile Application or any copy thereof, and Craydo Engage Pvt Ltd and its third-party licensors or suppliers retain all right, title, and interest in and to the Mobile Application (and any copy of the Mobile Application). Standard carrier data charges may apply to your use of the Mobile Application.

The following additional terms and conditions apply with respect to any Mobile Application that Company provides to you designed for use on an Apple iOS-powered mobile device (an “iOS App”):

The following additional terms and conditions apply with respect to any Mobile Application that Craydo Engage Pvt Ltd provides to you designed for use on an Android-powered mobile device (an “Android App”):

  1. Windows Application
    The following additional terms and conditions apply with respect to any Application that Craydo Engage Pvt Ltd provides to you designed for use on a Windows-powered mobile device downloaded via the Windows Store (a "Windows App"):
  1. Account

In order to use the Service, you must establish an account (the "Account") with us and, to the extent permitted by the Service, with certain online third party properties such as Facebook, Twitter and LinkedIn (each, a "Social Network"). If you establish an Account with, you agree that you do not own or have any property interest in the Account. If you establish an Account with a Social Network, or use a preexisting Account with a Social Network, you understand you are solely responsible for ensuring that your use of such Account complies with all applicable foreign, federal and state laws and regulations and does not violate any term, condition, rule, procedure, policy or other guideline published by the Social Network. You agree to maintain your Account password in strict confidence. In the event your Account password is lost or otherwise compromised, you agree you will be responsible solely for all actions, damages, liabilities and losses incurred as a result of such loss or compromise, except to the extent arising Craydo Engage Pvt Ltd 's gross negligence or willful misconduct. You are responsible for any fees, including internet connection or mobile fees, that you incur while using the Service.

  1. Use of Data

You understand collects certain information about you and other users, including, but not limited to, contact information inputted during Account registration, information which identifies your mobile device, application software and peripheral hardware; device and application IDs; your mobile carrier; geographic location; and information related to usage. You hereby consent Craydo Engage Pvt Ltd 's use and disclosure of such information in connection with: (a) Craydo Engage Pvt Ltd 's provision of the Service and enforcement of its rights hereunder; (b) Craydo Engage Pvt Ltd 's delivery to you of marketing communications and customer and technical support information; and (c) the creation of benchmarking, statistical, research and marketing analyses, surveys, reports and studies, but only in aggregate, blinded, non-personally identifiable formats that do not identify, reference or imply an association with you. For the purposes set forth in subsection (c) hereof, you hereby grant Craydo Engage Pvt Ltd a non-exclusive, perpetual, worldwide, and fully-paid up, royalty-free license. For additional information about how Craydo Engage Pvt Ltd uses and protects your information, please review the privacy policy posted on the Site.

  1. Electronic Communications

By using the Site and/or the Services provided on or through the Site, you consent to receiving electronic communications from Craydo Engage Pvt Ltd. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the Site and/or Services provided on or through the Site. These electronic communications are part of your relationship with Craydo Engage Pvt Ltd. You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.

  1. Copyright

All aspects of our website are protected by India copyright laws, including all design elements, text material, logos, taglines, metatags. Hashtags, photographic images (both intellectual property of Craydo Engage Pvt Ltd or submitted to us by our clients), personal stories, Smartverify  icons, video and audio clips, downloads, and all other data, including all Smartverify Designs. 

  1. Payment

Access to the Service, or to certain features of the Service, may require you to pay fees to a Service Provider. If you have any questions or issues with such payments, please contact the applicable Service Provider.

  1. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use and disclose information from our users. The Privacy Policy is incorporated by reference into these Terms.

  1. Links

The Site may contain links to third-party sites or resources. Craydo Engage Pvt Ltd  is not responsible for the availability of external sites or resources linked to the Site, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. Transactions that occur between you and any third party are strictly between you and the third party and are not the responsibility of Craydo Engage Pvt Ltd. Because Craydo Engage Pvt Ltd is not responsible for the availability or accuracy of these outside resources or their contents, you should review the terms and conditions and privacy policies of these linked sites, as their policies may differ from ours.

Craydo Engage Pvt Ltd welcomes links to the Site ( You may establish a hypertext link to the Site (, provided that the link does not state or imply any sponsorship or endorsement of your site by Craydo Engage Pvt Ltd. You may not use on your site any trademarks, service marks or copyrighted materials appearing on the Site(, including but not limited to any logos, without the express written consent of the owner of the mark or right. You may not frame or otherwise incorporate into another site any of the Content or other materials on the Site without prior written consent ofCraydo Engage Pvt Ltd.

  1. User Communication

Craydo Engage Pvt Ltd is pleased to hear from users and welcomes your comments regarding our products.  You alone are responsible for any communication, message, and/or other content that you post, upload, submit, transmit or share with Craydo Engage Pvt Ltd on this website(, by electronic mail or otherwise, including but not limited to, any data, questions, comments, suggestions or the like (collectively "User Communications").

By transmitting or posting any User Communications, you represent and warrant that such User Communications are your own original work and will not infringe or violate any copyright, trademark, trade secret, rights of privacy, rights of publicity or any other applicable laws. Craydo Engage Pvt Ltd does not endorse or sponsor any such User Communications submitted by you or other users of this website.

Craydo Engage Pvt Ltd reserves the right to terminate your registration and/or deny you access if it determines, in its sole discretion, that you are violating these Terms of Use, or applicable law, or that your conduct is harmful to us, our interests or the interests of another user, a third-party provider, merchant, sponsor, licensor, or service provider.

You are prohibited from posting, uploading, submitting, sharing or transmitting any unlawful, threatening, libelous, defamatory, obscene, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or would otherwise violate the law. Craydo Engage Pvt Ltd will fully cooperate with any law enforcement authorities or court order requesting or directing to disclose the identity of anyone posting any such information or materials.

Subject to the terms and conditions set forth in our Privacy Policy, all User Communications will be treated as non-confidential and nonproprietary information. Accordingly, please do not post, upload, submit or share any User Communications you wish to be kept confidential or for which you expect compensation, acknowledgment or attribution.

  1. Product Claims

You acknowledge and agree that as between Apple Inc/Google Inc/Microsoft Corporation andCraydo Engage Pvt Ltd,Craydo Engage Pvt Ltd, not Apple In/Google Inc/Microsoft Corporation, is responsible for addressing any of your claims or any third-party claims relating to Craydo Engage Pvt Ltd ’s mobile applications or your possession and/or use of such applications, including, but not limited to: (i) product liability claims; (ii) any claim that the applications fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

  1. Disclaimer

    The materials on this website are provided "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property.

    Craydo Engage Pvt Ltd expressly disclaims any duty to update or revise the materials on this website(, although Craydo Engage Pvt Ltd may modify the materials at any time without notice.  Your use of this website is at your sole risk, and you assume full responsibility for any costs associated with your use of this website. Craydo Engage Pvt Ltd shall not be liable for any damages of any kind related to your use of this website.
  1. Notification of Infringement

Notifications regarding any alleged intellectual property infringement should be directed to theCraydo Engage Pvt Ltd Legal Department by email addressed to

  1. Limitation of Liability.

    Craydo Engage Pvt Ltd shall not be liable to you for any damages resulting from your displaying, copying, or downloading any materials to or from this site( In no event shall Craydo Engage Pvt Ltd be liable to you for any indirect, extraordinary, exemplary, punitive, special, incidental, or consequential damages (including loss of data, revenue, profits, use or other economic advantage) however arising, even if Craydo Engage Pvt Ltd knows there is a possibility of such damage.

    1. Systems Reliability

    Craydo Engage Pvt Ltd aims to keep the Site( available twenty-four (24) hours a day, seven (7) days a week and to maintain saved information. However, Craydo Engage Pvt Ltd shall not be liable for lost altered, or corrupted information or non-availability of the Site.

    1. Local Laws; Export Control.

    Craydo Engage Pvt Ltd controls and operates this Site from its headquarters in India and the Materials may not be appropriate or available for use in other locations. If you use this Site outside the India, you are responsible for following applicable local laws.

    1. Feedback.

    If you send or transmit any communications, comments, questions, suggestions, or related materials to whether by letter, email, telephone, or otherwise (collectively, “Feedback”), suggesting or recommending changes to the Site, any Services offered through the Site or Materials, including, without limitation, new features or functionality relating thereto, all such Feedback is, and will be treated as, non-confidential and non-proprietary. You hereby assign all right, title, and interest in, and Craydo Engage Pvt Ltd is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the Feedback, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such Feedback. You understand and agree that Craydo Engage Pvt Ltd is not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Feedback, and you have no right to compel such use, display, reproduction, or distribution.

    1. Indemnification

    You agree to indemnify, defend, and hold harmless each of Craydo Engage Pvt Ltd its subsidiaries, affiliates, officers, directors and employees, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from your use of this Site, the violation of these Terms of Use by you, or the infringement by you, or any other user using your account, of any intellectual property or other right of any person or entity.

    1. Modification and Notice

    You agree that Craydo Engage Pvt Ltd may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.

    1. Severability

    If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

    1. Contact Us.

    If you have any questions about these Terms or otherwise need to contact for any reason, you can reach us at +91 776 0385588 or by Email on


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